9. Audio and video conferences via meetergo Connect

For online initial consultations and online coaching, we use meetergo Connect from meetergo GmbH, Hauptstraße 44, 40789 Monheim am Rhein. We are responsible for processing your conversation data; meetergo processes this on our behalf. We have a contract with meetergo for the processing of commissioned data.

data processing

During a call, audio and video data is forwarded via media servers operated by meetergo to Hetzner Online GmbH in Nuremberg, Germany. The streams are processed for the duration of the call. To establish and maintain the connection, meetergo processes the session identifier, your chosen display name, login and logout times, device and connection quality data reported by the browser, and your IP address. Access logs are stored for up to 14 days.

Purpose and legal bases

The processing serves the purpose of conducting requested initial consultations and agreed-upon coaching sessions (Art. 6(1)(b) GDPR). In other cases, it is based on our legitimate interest in facilitating communication (Art. 6(1)(f) GDPR). Where we obtain consent, Art. 6(1)(a) GDPR applies; consent can be revoked at any time for the future.

Records and storage duration

meetergo Connect only allows recording when the function is activated and recording is started. Before any recording, we will inform you separately and obtain your consent. Such recordings are processed via LiveKit Egress and stored in Hetzner Object Storage in Germany. The storage duration guidelines for conversation data stored with us apply as described in section 3 of this statement.

Further details can be found in the Data protection policy of meetergo, especially section 10.7.